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Employees on Campus: Taming Know-it-Alls, Whiners and Hostile Workers

Summary

Live Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Whether you're dealing with bullies, poor performers, or general troublemakers, difficult and demanding campus employees can impact morale, productivity, increase turnover and erode teamwork in your department. How can you effectively handle demeaning and disrespectful employees fairly and calmly, rein in unacceptable behavior and maintain a positive work environment for your staff? Join us for a 60-minute webinar where you and your colleagues will discover:

  • How to deal with disgruntled employees, inflated egos & other challenges
  • Tips to deliver criticism without creating confrontation & conflict
  • Best ways to create a mutually respectful college workplace
  • Real-life examples of how to handle bad behavior from employees

Program Highlights

  • Campus Employee: Stop Bad Behavior & Power Struggles

    • Handling employee conflict: Strategies that achieve positive results
    • How to constructively confront problem employees & avoid a bad scene
    • Eliminate "disagreement reluctance" - face the problem head-on
  • Change your Department's Culture: Critical Guidance for Improvement

    • Solution-focused tools to stop aggressive behavior & attitude problems
    • How to effectively handle the excuses your institution hears every day
    • Essential ways to build trust: Eliminate fears & frustrations
    • Criticize without trampling egos- what you should & shouldn't say
  • Keep Your Cool During Heated Discussions: Proven Tactics that Work

    • Proactively set the tone, boundaries & handle emotion at your college
    • Critical communication steps to take when a situation escalates
    • What to say and not say: Specific words & phrases to use
  • Live question and answer session - Have your specific difficult & demanding employee questions answered!

About The Speaker

For 35 years, Steve Roesler has been a consultant to Educational Leaders and CEOs and on the implementation of leadership assessment & development, performance management, and designing and implementing major changes.

  • Steve served as assistant to the president of two colleges and has been a member of the Rutgers University business faculty since 2011.
  • The Steve Roesler Group client list includes Rider University, Burlington County College, Rowan University, American Express, and AT&T.
  • Steve has conducted workshops and consultations in more than 40 countries and is in demand as a speaker on the practical "how to's" of personal and organizational performance.
  • He is an award-winning writer and his online site, All Things Workplace, has been selected as Best Leadership Blog three years running.

Program Benefits

Join us for this 60-minute webinar where you will learn how to handle difficult situations involving your most challenging employees and create a better work environment at your college.