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Employees on Campus: Taming Know-it-Alls, Whiners and Hostile Workers

Summary

Live Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Whether you're dealing with bullies, poor performers, or general troublemakers, difficult and demanding campus employees can impact morale, productivity, increase turnover and erode teamwork in your department. How can you effectively handle demeaning & disrespectful employees fairly & calmly, rein in unacceptable behaviors and maintain a positive work environment for your staff? Join us for a 60-minute webinar where you and your colleagues will learn:

  • How to deal with disgruntled employees, inflated egos & other challenges
  • Successful techniques to confront & tackle difficult conversations
  • Ways to create a mutually respectful workplace
  • Real-life examples of how to handle bad behavior from employees

Program Highlights

  • Turn Negatives into Positives: Stop Bad Behavior & Power Struggles

    • Handling conflict: Strategies that achieve positive results
    • Tools to confront problem campus employees: It's not about you
    • Eliminate "disagreement reluctance" - Face the problem head-on
  • Change your Department's Culture: Critical Guidance for Improvement

    • Solution-focused tools to stop aggressive behavior & attitude problems
    • Essential ways to build trust: Eliminate fears & frustrations
    • Create an environment of mutual respect: Practices to prevent problems
  • Keep Your Cool During Heated Discussions: Proven Tactics that Work

    • How to proactively set the tone, boundaries & handle emotion
    • Strategies to use constructive criticism without trampling egos
    • What to say and not say: Specific words & phrases to use
  • Live Q&A session - Have your specific difficult & demanding campus employee questions answered!

About The Speaker

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

  • Pamela has presented over 800 presentations to more than 135,000 people in seven countries.
  • She has worked with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies. Here is a partial list: Lockheed Martin, Allstate Insurance, Sony, The United Way and NASA.
  • She is specifically known for her programs that take participants beyond theory to hands-on application for immediate results

Program Benefits

In this 60-minute, live-event webinar, you will learn how to handle difficult situations involving your most challenging Higher Ed employees.